Shipping policy
We are committed to delivering your order safely and on time. Please review the information below to understand how our shipping process works.
Shipping Locations
We currently ship to eligible locations within our service areas. Delivery availability may vary depending on your location.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
Estimated delivery time is 5–10 business days, depending on your location and courier service. Delivery times are approximate and may be affected by external factors such as weather, holidays, or courier delays.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout. Any promotional free-shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order is shipped, you will receive a confirmation message with tracking details so you can monitor your shipment.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact our customer support team within 48 hours of delivery. We will work with the courier partner to resolve the issue as quickly as possible.
Incorrect Address
Please ensure that your shipping address is accurate at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on the website.
Contact Us
For questions related to shipping, delivery, or tracking, please reach out to our customer support team.